Phone Alert: Intermittent Phone Issues
Our phone vendor is currently experiencing an issue with their system and working rapidly to resolve it. We apologize for the challenges and delays this may cause in reaching us. Updates will be posted as we have them.
Patient Alert: Scheduling & Medical Records Delays
We are currently experiencing delays in scheduling appointments and delivering medical records and reports. We apologize for any inconvenience this may cause you.
Appointments: We are incredibly sorry for the long hold times and delays in receiving a call back for an appointment. We are working through a backlog from a network outage last week.
- Please know, if you left a message or submitted a request online, we will return your call.
- In order to reduce duplicate requests, we have removed our “request an appointment form” for now.
- To schedule an appointment, please call us at (626) 698-7266. You may hold or leave a message with your name, phone number, date of birth and type of exam you are calling to schedule. We will return your call over the next 3-5 business days.
- STAT cases should be scheduled by your physician’s office.
Medical Records: If you would like to request your medical records, please complete this form, and fax it to (626) 446-8952.
Again, we apologize for the longer than normal hold times and delays, as well as the challenges and frustrations this causes you.